eCommerce Digital Transformation is More Than UI/UX Enhancement

Before we talk about the reach of digital transformation, let’s understand what it means for the eCommerce industry. At the very basic level, it means replacing outdated systems and migrating key workflows to the cloud.

As an eCommerce business embraces digital transformation, it tries to adopt tools & technologies that can provide an organization-wide understanding that is important for improving productivity and service delivery.

It occurs on the business side and customers side. On the business side, it simply means system updates, and for customers, it means using applications for order placing and tracking. The simplest example of ecommerce digital transformation is the shopping app with admin and customer versions.

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