Etihad Cargo restructures its global customer service centre operations, creates two units

#cargoandlogistics #salessupport #customerservice #billing #disputeandresolution #escalations #casemanagement #customersupport #specialcommodity #productsupport #ContactCentre #bookings #servicedelivery #aircargo #Microsoft #CRM #transparency #visibility

https://www.logupdateafrica.com/air-cargo/etihad-cargo-restructures-its-global-customer-service-centre-operations-creates-two-units-1347657

Etihad Cargo has enhanced its customer service offering, restructuring its existing Customer Contact Centre team into two separate units focused on the UAE and the rest of the world

#Etihad #EtihadCargo #EtihadAviationGroup #aircargo #logistics #UAE #cargoandlogistics #salessupport #customerservice #billing #disputeandresolution #escalations #casemanagement #customersupport #specialcommodity #productsupport #ContactCentre #bookings #servicedelivery #aircargo #CRM #transparency #visibility

All work will be accomplished at STS’s facility in Manchester, UK, and the multi-year agreement covers both the 777-200LR and 777-300ER aircraft

#MammothFreighters #STSAviationServices #Mammoth777program #777_200LR #777_300ERaircraft #Mammoth777freighter #AOG #productsupport #P2Fprogram #aircraftengineering #MRO #BoeingWedgetailprogram